State Farm® Insurance Agent Tom Conklin

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Mandy Davis

November 15, 2024

5 out of 5

"Kaylee was extremely helpful setting us up with the best insurance plan."

We responded:

"Thanks Mandy! Kaylee does her very best for our customers! "

Ethan Davis

August 26, 2024

5 out of 5

"Kaylee and Zach were very help and efficient in helping me get my motorcycle insurance started. Great service!!"

We responded:

"Thanks Ethan! So glad Zach and Kaylee could help you out!"

Alex Dorethy

April 11, 2024

5 out of 5

"Have always had insurance through here and they have always been great. I recently made a claim and Justin made everything very quick and easy. I don’t feel like i have to worry about a thing."

We responded:

"Thanks Alex! Justin is always here to help! "

Twilight Dawn

January 23, 2024

4 out of 5

"Friendly staff. If my agent didn't know the answer he asked someone else."

We responded:

"Thank you Twila! We are always happy to ask questions to help you find the answer! "

Jacob Foy

December 19, 2023

5 out of 5

"Justin was phenomenal. Highly recommend"

We responded:

"Thank you Jacob! We agree, Justin is great!"

Phil Clark

November 1, 2023

5 out of 5

"Always responsive to my needs and wishes. Great Value with Great Service."

We responded:

"Thanks Phil! We try our best to keep our customers happy! "

Lindsey Smith

September 30, 2023

5 out of 5

"Great service and very professional. Rachel Harstern is always very friendly and very helpful. Rachel has went above and beyond to make sure all of our questions and concerns are fully taken care. Thank you State Farm!"

kimberly kipling

July 20, 2023

5 out of 5

"Daphne is amazing. Is very knowledgeable and efficient!!"

We responded:

"Thank you Kimberly! Daphne is very happy to help! "

Kendra Bryan

March 31, 2023

5 out of 5

"Daphne is amazing! So helpful and makes you feel like family!"

We responded:

"Thank you Kendra! Daphne is awesome!"

Jacki Powers

December 5, 2022

5 out of 5

"Daphne has been a fabulous help !!!"

We responded:

"Thank you Jacki! Daphne is great at what she does!"

Kelsey Williams

November 16, 2022

5 out of 5

"Devon was super helpful and responded quickly to my questions even when he was out of the office, for a time sensitive matter! Great customer service!"

We responded:

"Thank you Kelsey! Devon goes above and beyond for our customers!"

Kurt Priebe

October 6, 2022

5 out of 5

"Friendly & cordial staff! Daphne answered all my questions & was extremely helpful with all inquiries. Tom was attentive & supportive & accommodating in his assistance! Was very pleased with their administration of my insurance needs. Would definitively recommend them to anyone for their insurance needs!"

We responded:

"Thank you Kurt! We try our best to accommodate everyone’s insurance needs!"

Melissa Patterson

July 26, 2022

5 out of 5

"Tom's office was super responsive when I contacted them for help! They treat their customers like family!"

We responded:

"Thanks Melissa, we are always here to help and love treating of customers with the highest respect!"

Mallorie Brunswig

October 30, 2024

5 out of 5

"Zach was able to set my daughter up with a life insurance policy that guarantees options for coverage in the future. He made reviewing my options a very easy process!"

We responded:

"Thanks Mallorie! Zach does a great job helping our customers with Life insurance! "

Travis Gage

April 19, 2024

5 out of 5

"I have went back to Tom Conklin State Farm after a brief change. Justin helped me figure out what the best coverage is for us. Very low pressure and very informative. To have him as part of the team in Macomb is a blessing. Daphne is also a treasure!"

We responded:

"Thank you Travis! Justin and Daphne are great at what they do! "

Scott Skaggs

February 12, 2024

1 out of 5

"So far not good, trying to set up drive safe program is a headache, still trying to pay my bill but app sight has no record of me....... Other than price your system sucks."

We responded:

"Thanks for contacting our office. We are sorry this was a bit confusing but we are glad we were able to get it taken care of for you. "

Bzy B

January 5, 2024

3 out of 5

"Daphne is great."

We responded:

"Thanks we love Daphne too! Can you elaborate on the 3 star review? We are always looking to strive to be a 5 star office and would love the feedback! "

Lana Schutz

December 19, 2023

5 out of 5

"Great customer service! Justin helped me with my life policy and got me a great price to fit my budget"

We responded:

"Thank you Lana! We are so glad Justin could help you! "

Delaney Woodard

October 13, 2023

5 out of 5

"I love Toms office, super friendly staff. Kaylee in particular always does a great job of answering questions and getting back to customers in a timely manner!"

We responded:

"Thank you Delaney! Kaylee is always here to lend a helping hand! "

Chris moon

September 22, 2023

2 out of 5

"His never available. They don't do anything. Everything is 800 number"

We responded:

"When our office last spoke with you, we reviewed your concerns and to our knowledge they were resolved? We appreciate you calling in and giving us the chance to assist you, so we are confused on the review?"

Erika Ballard

January 12, 2023

5 out of 5

"Daphne is amazing!!! Im new to the area and she helped me understand new laws and regulations as well as getting my insurance needs met! Fast &Friendly.. I recommend to everyone!!"

We responded:

"Thanks Erika! Daphne does her best to keep everyone informed, we are happy to help!"

336 Towing

November 22, 2022

5 out of 5

"Always been polite and pleasant to talk to. Devon has always went above and beyond to make sure business dealings between State Farm and my towing company have been met. Very professional place to do business with 👍"

We responded: